Our Durability Guarantee

 

We are very PROUD of our Keenfit Walking Poles. We have worked extremely hard on their design & quality. It has always been important to us to manufacture a pair of Walking Poles that you can depend on to support you & be assured that they will be comfortable & easy to use.

Our promise: If anything is not right & we cannot fix it over the phone – we’ll send you a new part – if that doesn’t fix it – we will ship you a new pair of Poles.

We are honored to say that since March 2004:

 

  • We have sold tens of thousands of pairs of Keenfit Walking Poles.
  • We have won BEST WALKING POLES Awards
  • Our Poles have traveled all around the world & have endured many physical challenges.
  • We have maintained a less than 0.3% Return/Warranty Rate!

 


Our Lifetime Warranty

Keenfit offers a Lifetime Warranty on the outer-pole-shafts & our locking–mechanisms along with a limited one-year warranty on all other parts excluding the rubber feet and carbide tips.

The warranty is void if the product shows any sign of misuse or abuse.

All warranties and returns must be phoned in to be authorized and approved by Keenfit.

Our 100% Money Back Guarantee

Keenfit will issue a full credit for returns that have been phoned-in for authorization & approval to be returned to Keenfit.

  • Returns must be phoned in for approval within 30 days of date of purchase.
  • Returns must first be authorized over the phone by Keenfit.
  • Returns that arrive unauthorized – will NOT be accepted.
  • All original packaging, accessories & instructions must accompany the Poles.
  • Shipping and Handling is non-refundable.
  • It is the buyer’s responsibility to have the Poles shipped back to Keenfit.
  • Depending on the return there may be a restocking charge.

1-877-533-6348 [KEENFIT]

 

Helps with Head Injury, Husbands think Poles are Great, & Poles arrived Safely

Hello Rosie.. Want to let you know that your Poles arrived safely yesterday afternoon. They are PERFECT!! Rose and I... View Article

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Helps with Head Injury, Husbands think Poles are Great, & Poles arrived Safely

Hello Rosie..

Want to let you know that your Poles arrived safely yesterday afternoon. They are PERFECT!!

Rose and I went for a walk in the neighbourhood last evening, and I went out for about 1/2 an hour on my own this morning.. using the elementary school yard as a walking path.. going all around the school. Nice.. and away from traffic. The kids had not yet arrived , so I was really on my own, and enjoying it.

I was a little sore last night.. you are right to tell people to start easy.. there are muscles we don’t know about, till they talk to us 🙂

I hope to lose weight too, but mostly to regain my balance. Inside, yesterday, I used the Poles to balance myself, as I tried to walk heel to toe, in a straight line ( preparing to walk over Niagara, like Nik)

After my head injury.. that was something the doctor tested.. trying to walk in a straight line.. which was not very successful 🙂 Last visit, he wanted me to do “balance exercises”, and I plan to use the Poles more to help me do that.

So… thanks a million! We love the Poles. Our husbands also think they are great.

Sincerely, Sylvia and Rose of Perth, Ontario

Sylvia PerthOntario – CA