Our Durability Guarantee

 

We are very PROUD of our Keenfit Walking Poles. We have worked extremely hard on their design & quality. It has always been important to us to manufacture a pair of Walking Poles that you can depend on to support you & be assured that they will be comfortable & easy to use.

Our promise: If anything is not right & we cannot fix it over the phone – we’ll send you a new part – if that doesn’t fix it – we will ship you a new pair of Poles.

We are honored to say that since March 2004:

 

  • We have sold tens of thousands of pairs of Keenfit Walking Poles.
  • We have won BEST WALKING POLES Awards
  • Our Poles have traveled all around the world & have endured many physical challenges.
  • We have maintained a less than 0.3% Return/Warranty Rate!

 


Our Lifetime Warranty

Keenfit offers a Lifetime Warranty on the outer-pole-shafts & our locking–mechanisms along with a limited one-year warranty on all other parts excluding the rubber feet and carbide tips.

The warranty is void if the product shows any sign of misuse or abuse.

All warranties and returns must be phoned in to be authorized and approved by Keenfit.

Our 100% Money Back Guarantee

Keenfit will issue a full credit for returns that have been phoned-in for authorization & approval to be returned to Keenfit.

  • Returns must be phoned in for approval within 30 days of date of purchase.
  • Returns must first be authorized over the phone by Keenfit.
  • Returns that arrive unauthorized – will NOT be accepted.
  • All original packaging, accessories & instructions must accompany the Poles.
  • Shipping and Handling is non-refundable.
  • It is the buyer’s responsibility to have the Poles shipped back to Keenfit.
  • Depending on the return there may be a restocking charge.

1-877-533-6348 [KEENFIT]

 

Some of Instructor Carolyn’s Adventures

Hi Rosie, After reading the newsletter, I thought I would send you this picture. My husband and I are only... View Article

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Some of Instructor Carolyn’s Adventures

Hi Rosie,

After reading the newsletter, I thought I would send you this picture. My husband and I are only 99 days away from leaving for Nepal and we are walking daily to keep in shape. We use our Poles every day for either a walk around town, or a walk in the coulees. We try and head to the mountains on a regular basis for some snowshoeing and yes, we take our Poles. This past weekend we did 7.5 km snowshoeing in Waterton National Park with our Poles. I have a pair in the car and a pair by the door ready for our daily walk. Thanks, Carolyn

From another Carolyn email:
I have personally been walking a minimum of 15 km a week for the last three months and I have lost weight. Yeah. My own testimonial as to the health benefits.

Carolyn is also a Keenfit Instructor – and these are a couple of Testimonies she has up on her website:
Testimonials……
I love my Poles. I have noticed that my knees are doing much better and I haven’t had to go for my back adjustment for 5 weeks. I was going weekly. Even my neck is doing much better. I don’t like walking without them. Holly from Taber

I JUST LOVE MY WALKING POLES. I am a dragon boater and also a breast cancer survivor. Walking with the Poles is helping me to obtain a Healthy & Active Lifestyle. While walking with the Poles I am working my arms, legs, core muscles and, therefore, achieving a total body workout all in my walk. Pat from Lethbridge

Carolyn – age 63
CoaldaleAlberta – CA